Privacy policy
Last modified: May 31, 2024
Privacy Policy
At Arba Security ApS (“Arba Security”, “we”, “us” or “our”) we give high priority to confidentiality and data security. This privacy policy applies to our processing of personal data and establishes guidelines for the way Arba Security processes your personal data and provides you with the information that you are entitled to receive under applicable data protection laws. You should read the privacy policy before you hand over your personal data to Arba Security.
Data Controller and Contact Information
The data controller of your personal data is:
Arba Security ApS
Address: Pustervig 3, 4., 1126 København K
CVR-no.: 44895498
E-mail: info@arbasecurity.com
Phone number: (+45) 52 51 24 60
If You Visit the Website https://arbasecurity.com
If You Use the Contact Form or Chat Function on the Website, Contact Customer Service or Otherwise Communicate with Us
Types of Personal Data
When using the contact form or the chat feature on the website, contacting customer service, or otherwise communicating with Arba Security, we collect and process your personal data, including:
- Name, e-mail address, phone number
- What your inquiry is about
- Date of your inquiry
- Other information you provide in connection with your inquiry
We encourage you not to provide sensitive personal data to us unless it is strictly necessary for the processing of your inquiry. In this context, the information should only be sent in a highly encrypted form if you send the information by e-mail.
The Objectives of the Process
Your personal data will be processed for the following purposes:
- Handling of your inquiry
Legal Basis for Processing
Arba Security processes your personal data on the below-mentioned bases. The basis depends on the nature of your inquiry.
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in handling your inquiry, communicating with you, and developing our products and services (Article 6(1)(f) of the General Data Protection Regulation).
- Contractual obligations: If your inquiry concerns a (potential) formation of contract, we process your data to implement measures before the formation of contract (Article 6(1)(b) of the General Data Protection Regulation).
Retention Period
General inquiries are stored for three years, but the retention period depends on the content of the inquiry.
If You Are a Supplier, Commercial (B2B) Customer, Collaborator etc.
Collection of Personal Data
Arba Security may collect, process, and store your personal data in the following cases:
- When your company or the company you work at enters into an agreement with Arba Security
- When you have shown interest in Arba Security’s products and services
- When collaborating and communicating with Arba Security
Types of Personal Data
Arba Security may collect, process, and store the following types of personal data about you:
- Name, e-mail address, phone number, and corresponding contact information
- Individual information, e.g., preferred languages
- Organisational information such as the name and address of the company, job title, and employment area
- Contractual information such as orders, invoices, contracts, and other agreements
- Financial information such as payment terms, bank details, and credit ratings
The Purposes of the Processing
Your personal data may be processed for the following purposes:
- General planning, fulfilment, and management of collaborations
- Administration such as processing payments, rating evaluations, and auditing
- Conducting inquiries from you
- Product and service development
- Compliance with applicable laws and regulations
- Managing conflicts
Retention Period
Your personal data will be stored for as long as necessary. However, special legislation such as the Danish Consolidated Bookkeeping Act may require longer storage periods.
Transmission to Other Controllers and Entrustment to Data Processors
We may give third parties access to your personal data, such as IT suppliers or other suppliers that process personal data for us. Any transfer of data outside the EU/EEA will be based on the EU Commission’s standard contracts.
Your Rights
- Right to access your personal data
- Right to object to processing
- Right to rectification and deletion
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
Questions and Complaints
If you have any questions or complaints, contact us:
Arba Security ApS
Address: Pustervig 3, 4., 1126 København K
E-mail: info@arbasecurity.com
Phone number: (+45) 52 51 24 60
If unresolved, you can complain to the Danish Data Protection Agency:
The Danish Data Protection Agency
Carl Jacobsens Vej 35, 2500 Valby
Phone number: (+45) 33 19 32 00
E-mail: dt@datatilsynet.dk