frequently asked questions
Everything you need to know
Cybersecurity compliance can be complex – we make it simple. Below, you’ll find answers to common questions about the platform, features, licensing, and support.
Our support team is always ready to help.
General questions
Cybersecurity is complex, but managing it shouldn’t be. Arba Security provides a structured approach to cybersecurity assessments, compliance tracking, and risk management. Learn how our platform helps businesses navigate cybersecurity frameworks and enhance their security posture.
Arba Security is a cybersecurity SaaS platform designed to assess, manage, and improve your organization’s security posture. It provides structured assessments, gap analysis, and compliance tracking for frameworks like ISO 27001, NIS2, and CIS 18.
Arba Security is built to support major cybersecurity frameworks, including ISO 27001:2022, CIS 18, NIST, and NIS2. It customizes implementation for each control, breaking them down into actionable tasks.
Yes, Arba is designed to be highly adaptable, making it suitable for organizations of all sizes, complexities, and cybersecurity maturity levels. The platform dynamically adjusts to your organization’s specific needs, ensuring a tailored approach to cybersecurity management. Whether you operate in a highly regulated industry or are building out your security program, Arba aligns with your unique requirements, providing structured assessments, compliance tracking, and actionable insights to strengthen your security posture.
Arba continuously updates its framework alignments to match regulatory changes, ensuring that your cybersecurity strategy remains compliant with the latest industry standards.
Yes, our assessments are tailored based on your business size, industry, and chosen cybersecurity framework. The platform will tailor all recommendations based on your questionnaire data.
Platform and product
Arba Security transforms cybersecurity frameworks into actionable strategies. From automated compliance tracking to real-time risk assessments, our platform simplifies security management. Explore how our features drive efficiency and ensure regulatory alignment.
Arba provides real-time tracking, dynamic reporting, and a cybersecurity roadmap to measure and improve your security maturity over time. Through completion of your custom recommendations, your maturity score will improve.
Arba generates compliance reports, risk analysis summaries, and progress dashboards that help stakeholders make data-driven security decisions.
Yes, Arba turns security frameworks into structured tasks, allowing teams to assign, track, and complete compliance-related activities.
Yes, Arba is a SaaS platform, accessible from anywhere, ensuring secure and scalable cybersecurity management. The platform can also be restricted to a set of IP addresses or solely through VPN tunneling.
Licensing and subscription
Flexible, scalable, and built for your business. Arba Security offers subscription plans tailored to your cybersecurity needs. Understand how our licensing works, renewal policies, and what happens if your subscription lapses.
Arba offers flexible pricing models based on your organization’s size and compliance needs. Contact us for custom pricing.
Yes, Arba operates on a yearly license-based model, ensuring continuous updates and support. Contact us for a custom plan.
Licenses are organization-specific and cannot be transferred. However, enterprises customers also have the option for self-hosted and on-premise solutions.
If your license fails to renew, you’ll lose access to compliance tracking, assessments, and security insights until renewed. Your data will eventually be deleted permanently, in line with our Terms and Conditions.
Yes, we offer a trial so you can explore the platform before committing to a subscription. Contact us for trial activation.
Support and security
Cybersecurity is a continuous process, and we’re here to support you every step of the way. Learn about Arba Security’s support options, platform updates, and how we keep your data secure with enterprise-grade protections.
Arba offers dedicated cybersecurity experts, live chat, email support, and a knowledge base for all users.
Our platform receives regular updates to align with the latest compliance standards and security threats.
You can contact our support team directly or submit a feature request through the platform.
Yes, we follow strict security protocols, including end-to-end encryption, multi-factor authentication, including FIDO2 compliance, and industry best practices.
Yes, Arba allows multi-user access with role-based permissions, enabling teams to collaborate securely, in real time, on your tasks.
Getting started
Onboarding with Arba is fast, efficient, and fully supported. In just a few hours, you’ll be set up and ready to improve your cybersecurity posture with ease. Our team guides you from data collection to full operational readiness, ensuring minimal effort with maximum impact.
Onboarding takes just 2–5 hours with data at the ready. You’ll complete questionnaires, set risk levels, and be ready to go with minimal disruption.
You’ll need to share basic organizational details and an insight into your current cybersecurity posture. This includes answering how your organization addresses each control within the chosen framework.
Yes, with Arba’s dedicated support, data collection typically takes 1–3 days, depending on the complexity and availability of internal resources.
Absolutely. Our onboarding specialists ensure a smooth experience, providing step-by-step support and answering any questions along the way.
Immediately after onboarding! You’ll have instant access to tailored risk profiles, compliance roadmaps, and actionable tasks.
Our dedicated support team is always available to assist you. From ongoing guidance to expert advice, we’re here to ensure your success.
